Customer-side work
Customer interests define the search structure, negotiation agenda, evaluation criteria and contractual protection.
A process that keeps the transaction manageable.
We split the work into clear steps: from initial requirements and the market to final terms, risks and contract signing.
Each step ends with a practical result.
The customer receives working materials, not abstract consulting: supplier lists, negotiation minutes, aligned terms, risk maps, recommendations for protecting interests and draft wording for the contract.
1
Brief and requirements
We define the equipment, technical parameters, budget range, timing, geography, constraints and selection criteria.
2
Market and short list
We search suppliers, check reputation and production capacity, and prepare recommendations.
3
Negotiations
We organize communication, represent customer interests and align price, payment, warranty, service and liability.
4
Technical alignment
We coordinate specifications, inspection, acceptance, testing and non-conformity resolution.
5
Risks and contract
We identify transaction vulnerabilities, propose protection mechanisms and support signing.
Operating principles
Fullhouse does not replace the customer’s decision: we prepare a clear picture so the decision is grounded.
Written record
Key agreements, risks and recommendations are recorded so they do not disappear between negotiations and the contract.
Clear responsibility boundaries
We support the transaction and reduce risks, while the supplier, bank, carrier and authorities retain their own areas of responsibility.
Inputs, actions and outputs
The process is designed so the customer understands which decisions can already be made and which questions still need verification.
| Stage | Inputs | Fullhouse actions | Output |
|---|---|---|---|
| Brief | Equipment, timing, budget, countries and constraints. | Clarify criteria, risks and search priorities. | Working brief for market search and negotiations. |
| Market | Supplier requirements and acceptable terms. | Search manufacturers, dealers and service channels. | Short list and comparison matrix. |
| Negotiations | Commercial expectations and technical parameters. | Align price, payment, warranty, timing and service. | Negotiation record and open issues. |
| Contract | Aligned terms and risk map. | Control material terms and protection mechanisms. | Recommendations package for signing. |
Risk map before contract signing
Risk analysis is not postponed until final legal review. It runs alongside market work, negotiations and technical alignment.
- Supplier: reputation, production capacity and dealer authority.
- Commercial: price, discounts, currency, payment, liability and timing.
- Technical: specification, testing, acceptance and warranty procedures.
- Logistics and constraints: route, documents, sanctions and banking risks.